"Our room had the most exceptional and breathtaking view of the Matterhorn, which made it a joy to spend time in."
Francesca & Richard from United Kingdom
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"The spa facilities were a very nice perk."
coast-to-coast7 from United States
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"The SPA is outstanding."
karen
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4-star wellness retreat with innovative CBD Spa in Zermatt
Amenities
Schlosshotel in Zermatt includes a CBD & Adaptogenic Spa, which is the world's first of its kind, focusing on natural plant extracts for relaxation and rejuvenation. Guests can enjoy free daily yoga and fitness classes as part of their stay, promoting wellness and vitality. With a secure ski room featuring boot-drying facilities, the hotel facilitates easy access to Zermatt's outdoor activities.
Rooms
The hotel offers 56 rooms, suites, and apartments, all designed to enhance physical and mental recovery. Each space is equipped with Super King beds from Jensen, crafted for optimal rest and support. Various room types, including family-friendly options, cater to different group sizes and preferences.
Location
Located 50 meters from Zermatt's train station, Schlosshotel provides easy access to local attractions and ski slopes. The hotel is only two minutes from key transport links such as the Gornergrat railway and the nearest ski and bike rentals. Guests can explore nearby shops and restaurants within a short walking distance.
Wellness
The CBD & Adaptogenic Spa includes multiple saunas, a relaxation room, and a variety of treatment options featuring CBD and functional mushrooms. Additional amenities include a 12.5-meter indoor pool and a fully equipped gym, ensuring a comprehensive wellness experience. Trained specialists guide guests through various yoga and fitness classes that cater to all levels.
Family-Friendly Amenities
Schlosshotel provides various services for families, including a playroom equipped with games and activities for children. Kids enjoy complimentary access to local mountain railways and other attractions during their stay. Additional amenities like babysitting services and extra bedding options make family vacations easier.
Highlights
Wellness: CBD & Adaptogenic Spa
Rooms: Super King beds
Location: 50 meters from train station
Family-Friendly: playroom equipped with games
Must-do experiences
Take the Gornergrat Railway for stunning Matterhorn views.
Savor traditional raclette at Restaurant Whymper-Stube.
Visit the Matterhorn Museum to learn about local history.
Hike to the secret Gorner Gorge for breathtaking scenery.
Explore Zermatt's charming streets and quirky boutiques.
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
Safe deposit box
Front desk
Currency exchange
Multilingual staff
Smoke detectors
Sports & Fitness
Tennis court
Guest Parking
No parking available.
Services
Bell staff/Porter
Children
Game room
Spa & Leisure
Health club
Sauna
Room features
Free Wi-Fi in rooms
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Schlosshotel Location
Bahnhofplatz 18, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
7 minutes' walk
Insight into Zermatt's history and mountain climbing heritage. Unique exhibitions and a dedicated area on the Matterhorn.
Mountaineer's Cemetery
8 minutes' walk
A serene burial site for climbers lost on the Matterhorn. Famous for its poignant memorials and stunning alpine views.
Photopoint Kirchbrucke bridge
10 minutes' walk
Scenic bridge offering Instagram-worthy views of the Matterhorn. An excellent spot for photography enthusiasts.
Wolli park for beginners Sunnegga
30 minutes' walk
Family-friendly ski area perfect for beginners. Features a magic carpet and fun slides, great for children learning to ski.
Forest Fun-Park Zermatt
19 minutes' walk
Adventure courses amidst the trees, perfect for thrill-seekers. Accessible by local transport or a short hike.
Spa Services at Grizzly's Bar & Bistro
1 minute walking
Relaxing wellness services available. A great way to unwind after exploring Zermatt's outdoor activities.
Gusto Matto
2 minutes' walk
Italian cuisine with a modern twist, featuring homemade pasta and fresh ingredients. Reservations recommended.
Grizzly's Bar & Bistro
1 minute walking
Casual atmosphere and diverse menu. Highlights include local meats and vegetarian options; family-friendly dining.
Viktoria
1 minute walking
Offering a mix of Swiss and international dishes with a cozy ambiance. Perfect for all dietary preferences.
Zermatt Unplugged Festival
Walking distance during the event
Enjoy live music performances held annually. A lively atmosphere perfect for music lovers of all ages.
The Live Music Venue
10 minutes' walk
Vibrant space hosting local bands and artists. A great place for nightlife with a casual vibe and rotating events.
Getting around
City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Schlosshotel guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
55
Former name
Alex Schlosshotel
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 40 verified reviews
10.0 /10
Perfect
100 %
Recommend
Pros
Mountain views
Breakfast selection
Friendly staff
Spa facilities
Cons
Small rooms
Expensive drinks
Limited parking
Guest reviews
based on 1368 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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